Kelly Dorsey Insurance Services

Privacy Policy

Last Updated: May 22, 2026 | Mooresville, Indiana

1. Introduction

Kelly Dorsey Insurance Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website at kellydorseyinsurance.com OR kdorseyins.com (the "Site") or contact us about insurance coverage.

By using our Site or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in two ways: directly from you when you contact us, and automatically through your use of our Site.

Information You Provide Directly

When you contact us through our website or inquire about insurance, we may collect:

Your name (first and last)
Email address
Phone number
Mailing address
The nature of your inquiry or message
Information needed to obtain quotes — such as details about your property, vehicles, or business operations

For commercial insurance inquiries, we may also collect business information such as your business name, industry, number of employees, and operating history.

Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect:

IP address and general location (city/region level)
Browser type and version
Pages viewed and time spent on the Site
The website or search terms used to find us
Device type (desktop, mobile, or tablet)

This information is collected through cookies and similar tracking technologies. See Section 5 for details.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and discuss your insurance needs
Obtain quotes from carriers and bind coverage on your behalf
Service your policies, including renewals, updates, and invoices
Send you important communications related to your coverage
Understand how visitors use our website and improve our Site
Comply with legal and regulatory requirements
Prevent fraud and protect our clients and our business

We do not use your personal information for purposes unrelated to insurance services without your consent.

4. How We Share Your Information

Insurance Carriers

To obtain quotes and bind coverage, we share relevant information with the insurance companies whose products we represent, including Liberty Mutual, Travelers, The Hartford, and others.

Service Providers

We may share information with third-party vendors who help us operate our business — including our website platform (Wix), email providers, and analytics tools. These providers may only use your information to perform services on our behalf.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or when necessary to protect the rights, property, or safety of our clients or business.

Business Transfers

If our business is sold or merged with another entity, your information may be transferred to the successor business.

What We Do Not Do

We do not sell your personal information. We do not share your personal information with unaffiliated companies for their own marketing purposes.

5. Cookies and Website Analytics

Our Site is built on the Wix platform, which uses cookies and similar technologies to operate the website and collect usage data. We also use analytics tools to understand how visitors find and use our Site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors interact with the site.

Types of Cookies Used on Our Site

Essential cookies: Required for the Site to function properly (such as navigation and form submission)
Analytics cookies: Help us understand visitor behavior through tools such as Google Analytics and Wix Analytics
Preference cookies: Remember your settings or preferences across visits

Your Cookie Choices

Most web browsers allow you to control cookies through your browser settings. You may disable cookies, but some features of our Site may not work properly if you do. You can also opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout. For more information on how Wix handles data, see Wix's Privacy Policy.

6. Notice to Financial Service Consumers (GLBA)

As a licensed insurance agent, Kelly Dorsey Insurance Services is a financial institution subject to the Gramm-Leach-Bliley Act (GLBA). Federal law gives you the right to know how we collect, share, and protect your nonpublic personal information.

What Is Nonpublic Personal Information (NPI)?

NPI is any personally identifiable financial or insurance-related information we receive from or about you — such as information from applications or forms, your policy and coverage details, or claim-related information.

What We Collect

We collect NPI you provide on applications and inquiry forms, as well as information we receive from insurance carriers and consumer reporting agencies as needed to place or service your coverage.

What We Share — and What We Don't

We share NPI with insurance carriers to obtain quotes and bind coverage on your behalf. We may also share NPI with service providers who assist with our operations, under strict confidentiality obligations.

We do not share NPI with unaffiliated third parties for their marketing purposes. You do not need to take any action to limit this sharing — we simply do not engage in it.

How We Protect Your Information

We maintain physical, electronic, and procedural safeguards consistent with federal regulations to protect your NPI from unauthorized access or disclosure.

7. Text Message and Email Communications

If you provide your phone number or email address and agree to receive communications from us, we may contact you by text or email about your insurance needs, policy updates, and renewal reminders.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly.
You may opt out of text messages at any time by replying STOP to any message from us.
We comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction — including secure data storage and limiting access to authorized personnel. However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to provide insurance services, fulfill legal and regulatory obligations, resolve disputes, and enforce our agreements. For active clients, we retain records for the duration of the policy relationship and for such additional period as required by applicable law.

10. Your Rights and Choices

You may contact us at any time to:

Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information, subject to our legal and regulatory obligations
Opt out of marketing communications

Indiana Residents

Indiana residents may have rights regarding their personal information under Indiana law. Please contact us for more information.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request its deletion, and the right to opt out of its sale. We do not sell personal information. To submit a request, contact us using the information in Section 14 below.

11. Children's Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently received information from a child, please contact us and we will delete it promptly.

12. Third-Party Links

Our Site may contain links to insurance carrier websites or other third-party sites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site following any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Kelly Dorsey Insurance Services

329 Indianapolis Rd, Mooresville, IN 46158

Email: kelly@kdorseyins.com

Phone: 317-XXX-XXXX